1. "What do I need to be able to use the computers in these labs?"
2. "When are the labs open?"
3. "Where is the help desk and when is it open?"
4. "I forgot my EECS password. How can I reset it?"
5. "Where can I save files to?"
6. "I am getting an error message on the computer. What do I do?"
7. "How do I print to the color printer?"
8. "How can I print on both sides of the page?"
9. "How do you use the scanner in the SOECS lab?"
10. "Can I print to 11x17 paper on the color printer?"
11. "How can I use SSH in Linux or Windows?"
12. "Can I set my EECS email to forward to another email account?"

As stated in the Computer Lab Policies, computer labs are only for students enrolled in engineering courses. To access or use EECS computer lab facilities, a student must be enrolled in the School of Electrical Engineering and Computer Science, and have an EECS student account. If you need to find your password for your existing EECS account, please see the Help Desk for assistance.

All computer labs, with the exception of 1005C, 1005D, and 1010 are open for use 24 hours a day, seven days a week all year. For more information, view the Hours of EECS Help Desk Operation.

The EECS Help Desk is located in Room 1005 Eaton Hall

Technical Support Assistant Hours:

EECS Help Desk Hotline: (785)864-8807

There are two different ways to reset your password:

• This step is if you currently have an active EECS account and your current password is working correctly but needs to be changed to a new password. Log in using your current EECS student account at the myEECS webpage. On the far left, click the + symbol next to Account to expand the list, and select the option “Change Password”. Fill out the form with your EECS user ID and your new account password. Be sure your new password conforms with the Password Policy.
• If your original password is not working, contact the EECS Help Desk for assistance.

It is suggested that you store your data on personal removable media you can keep safely with you, such as a USB thumb drive. EECS students have access to store data in their student folder on the EECS file server. In Windows this can be accessed as drive H: showing your EECS student ID on 'EECS File Server. In Linux, files are saved under your Home folder. All files stored in your student folder on the EECS file server are visible from within Windows and Linux.

If a Help Desk assistant is available in the computing commons, room 1005 Eaton Hall, please contact them for assistance. If a Help Desk assistant is not available, or you just wish to submit a general inquiry to a problem, you may submit a Help Request Ticket for an EECS related issue here or for an SOECS related issue here. Fill out the form with the required information including student ID, email, and lab or system with which the inquiry pertains to, along with a detailed description of the problem. A receipt or copy of the ticket will be emailed to your email address provided.

To print a document to the color printer, you must be logged in to an SOECS computer. When you select to print a document, in the printing dialog window that opens, from the list of available printers select \\ps.soecs.ku.edu\e1005-color.

Documents printed to the Eatons Commons 9050 Laser printer can be set to print on both front and back of the page. Follow the steps below to use this option:

• From an SOECS computer, when you select to print a document, in the printing dialog window that opens make sure that the printer \\ps.soecs.ku.edu\e1005-laser is selected. Click on the Properties button. In the Layout tab select the radial button under the Print On Both Sides category to Flip on Long Edge as shown below.

• Currently the default options for printing front and back of a page on the EECS computers has been disabled as we are in the process of updating printer drivers.

There are several applications that allow you to import an image from the scanner. Some of the most common ways are given below:

• From within Microsoft Word, select Insert → Picture → from Scanner.
• Adobe Photoshop can import directly from the scanner as well. Just open the program, go to File → Import→ HP Scanner.
• You can also just press the large scan button on the scanner and it should automatically start the process.

Yes. Just specify that size in the printer properties and tell it to print to the Manual Feed tray. The Help Desk attendant then has to load 11×17 paper in the manual feed tray.

• On the Windows EECS computers, you can access the Linux servers through the program called PuTTY. Open this program, and type in the name of the server address (wozniak.eecs.ku.edu) where it asks for the Host Name or IP Address and click the Open button. Click OK on the notification window that appears, and log in using your EECS ID and password to get to the command line terminal.
• In the Linux EECS computers, there are two ways to access SSH:
  1. Open a terminal window and type the command “ssh” followed by the name of the server address (wozniak.eecs.ku.edu). The terminal will then confirm that you wish to connect by just typing “yes”. Finally, enter your EECS account password to access the command line.
  2. In the menu Places on the desktop, select “Connect To Server…” Select SSH from the list of service types, input the name of the server address (wozniak.eecs.ku.edu) where it asks for the server, port number 22, the specific folder path if needed, and the EECS ID user name and name for the connection. Click the Connect button and enter your EECS account password to have the drive mounted as a volume on your desktop.

To redirect your EECS mail account to another email address, you will need to create a new file in your home directory. You must create this file from on a Linux computer. In your Home directory, create a new blank document named .forward and type the email address you wish to have your EECS mail redirected to within this document. The period in the file name .forward will mean this is a hidden file in Linux, so after it is created it will seem to disappear. You can view hidden files in a folder as needed by going to View → Show Hidden Files.